Role-specific rules for using the platform responsibly

Purpose of this policy

This Acceptable Use Policy is meant to do more than repeat the Terms of Use. It describes operational behavior expectations for different kinds of users, identifies examples of misuse that are especially relevant to this platform, and explains how misuse may be handled in school, district, support, and commerce contexts.

Who this policy applies to

This policy applies to district administrators, school leaders, teachers and staff, students, support users, public-site users, and customers who access Chart-Ed store or commerce experiences through this site or related services.

General platform expectations

Users must access the service only for legitimate educational, operational, support, or purchasing purposes consistent with their assigned role. Users must respect access controls, use only authorized credentials and links, protect launch codes and account access, and avoid conduct that could compromise platform security, assessment integrity, reporting accuracy, or the experience of other users.

Role-specific expectations

District and school staff should use the platform only for authorized educational and operational purposes, including onboarding, roster management, launch configuration, reporting review, and support workflows. They should not attempt to view or export information beyond their approved scope, misstate institutional affiliation, or use reports in ways that violate district policy, student privacy obligations, or contractual restrictions.

Teachers and school staff should not manipulate student sessions, selectively retake or interrupt sessions to force different outcomes, share access credentials broadly, or use the platform to create misleading records about learner performance, completion, or readiness.

Users of Chart-Ed assistant or support inputs, including Beacon, must not submit student identifiers, learner-level results, roster files, access codes, passwords, or other credentials into those prompts.

Students should use the assessment experience honestly and only as directed by their school or teacher. Students should not use another person’s credentials or launch code, attempt to bypass the assessment flow, intentionally interfere with another student’s session, or try to change results through repeated unauthorized retries, device switching, or other dishonest means.

Store or commerce users should not abuse discounts, misrepresent district or school affiliation to obtain pricing or access, submit fraudulent orders, attempt payment abuse, or reproduce, resell, or redistribute purchased digital or printed materials in ways not authorized by Chart-Ed.

Examples of prohibited conduct

Prohibited conduct includes, without limitation, credential sharing that compromises role-based access, unauthorized use of student or staff data, scraping restricted platform content at scale, bypassing technical controls, probing or testing security without authorization, introducing malicious code, manipulating assessment sessions or reporting outputs, creating false launch or roster records, interfering with service availability, abusing support channels, or engaging in fraudulent or deceptive purchasing behavior.

Student-focused note

This policy is written primarily for adult users and institutional review. If the platform is used by younger students, schools or districts may need to provide student-friendly instructions or conduct rules that explain these expectations in simpler, age-appropriate language.

Reporting suspected misuse

If you believe someone is misusing the platform, misusing student data, interfering with an assessment, abusing store access, or acting outside authorized scope, you may report the issue to [email protected]. Reports should include the relevant page or workflow, district or school context if known, the nature of the concern, and any dates or screenshots that help explain the issue. Do not include unnecessary sensitive information in the report.

Enforcement and escalation

We may investigate suspected misuse, preserve relevant operational records, issue warnings, temporarily suspend access, permanently terminate access, disable affected workflows, or take other reasonable measures to protect students, districts, customers, staff, and the platform. In school or district contexts, suspected misuse by students or staff may also be referred to the relevant school, district, or institutional authority rather than handled by Chart-Ed alone.

Relationship to other agreements

This policy works alongside the Terms of Use, Privacy Policy, district or institutional agreements, school procedures, and any other applicable contract or policy. Where a district or institutional agreement imposes additional or more specific requirements, those requirements may also govern use of the platform.

Important draft note

This is a stronger standalone draft than the prior short version, but it should still be reviewed with the rest of the legal set so the Terms of Use, Privacy Policy, district contracting documents, student-data commitments, and store policies all work together without overlap or contradiction.